Build fee
A one-off fixed cost to design, build, test and launch the system. Agreed and signed off before any work starts.
Services
Three ways to get more booked work
Each one is built around the calendar, phone number and tools you already use. There is no platform to move onto. Take one, or combine them.
01 / Booking systems
Your calendar fills itself
Customers book the slot they want, at the time they think of it, which is rarely during working hours. The system checks your real availability, takes the details you need and confirms the booking. No back and forth and no double bookings.
It also handles the follow-up work: confirmations, reminders before the appointment and chasing when someone doesn't respond.
- Two-way sync with Google Calendar, Outlook or Microsoft 365
- Travel time, service durations and staff rotas taken into account
- WhatsApp, SMS and email reminders to reduce no-shows
- Optional deposits or full payment up front via Stripe
Availability · Thu 16 Jul
09:00 — 10:30
Boiler service · N4 Booked
Boiler service · N4 Booked
11:00 — 12:00
Free, includes 30 min travel buffer Open
Free, includes 30 min travel buffer Open
13:30 — 15:00
Install quote · E8 Booked
Install quote · E8 Booked
Reminder sent · 24h before · SMS + email
Live call · 21:47
Good evening, thanks for calling Trentside Plumbing — how can I help?
Hi, my boiler's leaking. Can someone come out tomorrow?
Sorry to hear that. Is water actively coming out now, or has it stopped?
Still dripping, I've put a bucket under it.
Understood — I can get an engineer to you tomorrow between 9 and 10:30. Can I take a postcode?
Booked · summary sent to owner · 68 seconds
02 / AI voice agents
Answered on the first ring, at any hour
A voice agent that knows your services and prices and handles the calls you can't take. It asks the questions you would ask, books the job where it can, and texts you a summary as soon as the call ends.
It isn't there to replace you. It's there for 6pm on a Friday, and for the third caller while you're still on the phone to the first. Anything urgent goes straight through to a person.
- Works on your existing number, for overflow, out of hours or every call
- Takes the details you need and books straight into the calendar
- Escalation rules you set, so urgent calls always reach a person
- Every call transcribed, summarised and searchable
03 / Chat integration
Answers in seconds, not next working day
An assistant on your website, WhatsApp or social channels that knows your services, prices, coverage area and policies. It answers the same fifteen questions you answer every week, straight away.
When someone is ready to book, it doesn't send them to a contact form. It books them in, or passes the enquiry to you with the full conversation attached.
- Set up using your own documents, pricing and FAQs
- Website widget, WhatsApp Business, Instagram and Facebook
- Hands the conversation to you whenever it should
- Says it will check with a person rather than guessing
WhatsApp chat · 3 min ago
do you cover Leicester and how much for a full valet
We do cover Leicester. A full valet on a medium car is £85, and it takes about 2.5 hours. Want me to find you a slot?
yeah saturday if you have it
Saturday 10:00 is free. Can I grab your name and mobile to confirm?
Enquiry captured and booked
Pricing
Fixed price, agreed before we start
No day rates and no open-ended retainers. Every project is one number, quoted after the free audit, once we both know what we're building.
Optional care plan
Monitoring, tuning and changes as your business changes. Monthly, and you can cancel at any point.
Running costs are yours
Phone and AI usage are billed at cost on your own accounts. You see what it costs to run and we don't mark it up.
Most first projects cost a low four-figure sum to build, and running costs are usually tens of pounds a month rather than hundreds. You get the exact figure in writing after a 30-minute call.
FAQs
The things people actually ask
Will customers know they're talking to an AI?
Yes. The agent says it's a virtual assistant if asked, and we don't try to pass it off as a person. Callers generally don't mind as long as it's quick, useful, and puts them through to a human when they need one.
We're not technical. How much work is this for us?
About two hours of your time in total: one call for the audit, one session where we ask how you'd handle certain enquiries, and one review before launch. We do the building and testing.
What if it says something wrong to a customer?
It only uses information your business has given it, and it's set up to hand over to a person rather than guess on anything unusual. You review the transcripts and we adjust it from real conversations in the first few weeks.
Do we have to replace our current systems?
No. We build around your existing phone number, calendar and tools. If you're happy with what you use, we connect to it.
What happens to our customers' data?
It stays in your accounts, under your control, and we build with UK GDPR in mind: clear notice to callers, sensible retention, and no data sold or reused. We'll go through what's stored and where before you sign anything.
What if we want to stop, or take it in-house?
Then you stop. Everything is built in accounts you own, so the automations, data and phone number stay with you. The care plan is monthly and you can cancel it.
What kinds of businesses is this for?
Any business that depends on appointments and enquiries: trades, clinics, salons, garages, lettings, professional services and home services. If you book people in and you miss calls, this is for you.
Not sure which of these you need?
That's what the audit is for. Tell us how enquiries reach you today and we'll tell you where the work is being lost, and whether it's worth automating at all.